Shipping policy
Thank you for shopping with us! We strive to ensure your order is processed and delivered as quickly and efficiently as possible. Please review our shipping policy below for more details:
- Processing Time: Orders are typically processed within 5 business days after payment is confirmed. Please note that processing times may be longer during holidays or promotional periods.
-
Delivery Times: Please note that delivery times are estimates and may vary depending on your location and customs processing.
-
Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and your shipping destination. Free shipping may be available for Occasionally, we offer free shipping promotions for orders that meet a certain amount.
-
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier’s website.
-
Customs and Import Taxes: For international orders, customers may be subject to customs duties, taxes, or fees imposed by their country. These charges are the responsibility of the customer and are not included in the order total or shipping costs.
-
Delays: While we do our best to deliver your order on time, factors such as weather, customs, or carrier delays may occasionally impact delivery. We appreciate your understanding in such cases.
-
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at [email address] with your order number and details. We will work with the carrier to resolve the issue as quickly as possible.
If you have any questions about our shipping policy, feel free to reach out to our customer service team at [kutekrap@outlook.com]. We’re here to help!
Thank you for choosing Kute Krap!